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Managed Detection & Response

We detect active threats on your endpoints and in your environment, and we act to contain them — before an intrusion becomes a breach.

Managed Detection and Response (MDR) is about the moment prevention fails. No matter how good your defenses are, a determined attacker or a careless click can get a foothold. What decides whether that foothold becomes a full breach is how quickly someone notices and how fast they respond. MDR is the service that provides both.

Where traditional antivirus tries to block known threats automatically, MDR pairs modern detection tooling — typically Endpoint Detection and Response (EDR) sensors on your machines — with human analysts who investigate what those sensors see. When an attacker is moving through your environment, the telltale signs are in the behavior: unusual processes, credential misuse, lateral movement between systems. Our analysts are trained to spot that behavior and act on it.

The response half of MDR is what sets it apart from plain monitoring. When we confirm a real threat, we do not just send you an email and wish you luck. Depending on the arrangement we agree to, we can isolate a compromised endpoint from the network, stop a malicious process, and guide the containment and cleanup so the attacker loses their foothold quickly.

We map our detections to the MITRE ATT&CK framework, which catalogs the real techniques attackers use at each stage of an intrusion. That keeps our focus on adversary behavior rather than on chasing individual file signatures — which matters because modern attackers routinely use legitimate tools and fileless techniques that signature-based products miss.

What you get

  • EDR deployment & management modern endpoint sensors installed, tuned, and managed across your machines so nothing is left unmonitored.
  • Behavior-based threat detection detection focused on how attackers act — lateral movement, credential abuse, suspicious processes — mapped to MITRE ATT&CK.
  • Active response & containment confirmed threats contained through actions such as isolating an affected endpoint or stopping a malicious process, per agreed authority.
  • Human-led investigation analysts run down each meaningful detection so you get verdicts and context, not just raw alerts.
  • Guided remediation clear, prioritized steps to fully evict a threat and close the gap that let it in.
  • Threat intelligence updates detections kept current as attacker tools and techniques evolve.
  • Incident summaries a written account of what happened, what we did, and how to prevent a repeat.

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// How we work

Our methodology

  1. 1Onboarding & sensor deploymentWe deploy and tune EDR sensors across your endpoints, connect relevant cloud and identity sources, and agree what response actions we are authorized to take.
  2. 2Continuous monitoringWe watch endpoint and environment behavior around the clock for the patterns that signal an attacker at work.
  3. 3Detection & investigationSuspicious behavior is mapped to MITRE ATT&CK and investigated by an analyst to confirm whether it is a genuine threat.
  4. 4Containment & responseConfirmed threats are contained quickly — isolating hosts or stopping processes as agreed — to cut off the attacker's foothold.
  5. 5Remediation & reviewWe provide a clear incident summary and prioritized steps to fully evict the threat and prevent a repeat.
// FAQ

Frequently asked questions

What is MDR and how is it different from a managed SOC?
MDR focuses specifically on detecting and responding to active threats, usually centered on your endpoints using EDR tooling. A managed SOC is broader monitoring across many data sources. The two overlap and are often delivered together; MDR is the sharp end that catches and stops an attacker in motion.
How is MDR different from antivirus or EDR alone?
Antivirus blocks known-bad files automatically. EDR is a more capable sensor that records endpoint behavior, but on its own it still needs someone to interpret its alerts and act. MDR is EDR plus the trained humans who investigate those alerts around the clock and respond — the tool and the team together.
What does 'response' actually mean — will you touch our systems?
Response means containing a confirmed threat, such as isolating an infected laptop from the network or stopping a malicious process before it spreads. We agree in advance exactly what actions we are authorized to take on your behalf, so response is fast but never a surprise.
How quickly can you contain a threat?
Because analysts are watching continuously and detections are tuned to your environment, confirmed serious threats are investigated and contained promptly under response targets we set during onboarding. Speed is the whole point of MDR — the faster a foothold is cut off, the less damage an attacker can do.
Do we need to rip out our current endpoint protection?
Not necessarily. In some cases your existing endpoint tooling can feed the service; in others we deploy dedicated EDR sensors. We assess what you have during onboarding and recommend the simplest path that gives full, reliable coverage.
What kinds of threats does MDR catch that prevention misses?
The behavior-based ones: an attacker using stolen credentials to log in legitimately, moving between systems, running trusted tools for malicious ends, or operating without dropping an obvious malicious file. These evade signature-based prevention but leave behavioral traces that MDR is built to detect.
What happens after an incident is contained?
We give you a clear summary of what happened, how the attacker got in, what we did to stop them, and prioritized steps to close the underlying gap. Containment stops the bleeding; the follow-up makes sure the same door does not get used again.
Does MDR cover cloud and identity, or just endpoints?
Endpoints are the core, but attacks increasingly run through cloud accounts and identity systems, so we extend detection to those where it matters for your business. We scope the coverage with you based on where your important access and data actually live.
How does MDR fit with incident response?
MDR handles detection and immediate containment of active threats as part of your everyday protection. For a major incident, that same team can carry the response forward using an established process aligned to NIST 800-61, so there is no gap between noticing a breach and dealing with it.
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